SHIPPING

We ship to the United States only. No International orders at this time.

All orders on merchandise $50.00 or more (not including shipping & handling fees) include FREE FIRST CLASS SHIPPING WITH USPS.

Rock925Jewelry.com typically processes and ships your order within 24-36 hours from the time you place your order.

We cannot mail your order to a P.O. Box.

We do NOT process international orders.

FREE shipping is available for all orders over $50.00 of products! (via USPS First Class Mail in the United States ONLY, excluding Alaska, Hawaii, and Puerto Rico)

A tracking number will be provided for you to check the status of your order once it is shipped.

We offer the following shipping methods through the United States Postal Service:

Basic First Class USPS: 3-10 business days (from shipping date) $5.95

Each additional product is $2.00.

$50.00 or more = FREE SHIPPING !!!

Undeliverable Packages

Occasionally packages are returned to us undeliverable. When a carrier returns an undeliverable package to us, we will immediately contact you for an updated reshipment address. If we do not receive any contact within a week of the package being returned, we will issue a refund less the shipping costs.

Incorrect Address

We ship all packages based on the address that you entered during checkout. Please make sure that the address you enter in is correct.

Advice on Receiving Your Package

Packages that contain more than $300 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. Please note that required signatures for any package regardless of value costs extra and is not a standard option. If you must require a signature confirmation for your order, please contact us to place your order.

Your delivery driver may or may not leave your package at the door or around your house if no one is home. If you do not want a package to be left unattended, please leave a note at the door for the driver to not leave it unattended. If you reside in an apartment complex or have friendly neighbors, you can leave a note instructing the driver to leave the package at a leasing office or at a neighbors.

How do I track my order?

For United States domestic orders, please check your email for your shipping carrier and tracking number to find the location of your package. Please allow up to 72 hours after you have received your email with your tracking number for the shipment to be processed.