RETURNS

Customer satisfaction is always our number-one priority at Rock925Jewelry.com. If for any reason you are not satisfied with your purchase, you may return it within 14 days of the original invoice date, for a refund or an exchange.

IMPORTANT: Before returning any items, please contact us for a return/exchange authorization. The jewelry must be returned in its original condition and in its original packaging for a refund or exchange. Please note, we are not responsible for return shipping costs and cannot be held liable for loss or damage of return shipments. Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department.

Please note that Shipping Charges will not be refunded. Please note that items showing signs of wear or those that have been engraved, altered, resized or damaged in any way cannot be accepted for return or exchange. Send returns insured mail to the following address:

ROCK925

17042 KAMPEN LANE,

HUNTINGTON BEACH, CA 92647.

DO NOT address returns to ROCK925 JEWELRY since that is an obvious giveaway that your return package contains valuable jewelry!